Student Support

Being a distance education provider, it is important to maintain close communication with our students. With NCNZ you are never alone. Help is always at hand quickly and easily. You can contact us by free phone, fax or email, and we will always be there to help in any way we can.

Support Staff

Our Student Support Officer and the Education Team work together to offer students all the support they need in order to gain successful learning outcomes. The Student Support Officer is a dedicated member of our team who monitors your progress throughout the year and will keep in touch with you on a regular basis. Each student is also assigned a Key Tutor in their area of study at the time of enrolment. This person is your first point of contact and is directly responsible for your course provision at the College. If you have any queries, need some guidance on an assessment, or need some advice, all you need to do is call.

Online Student Resource Centre

NCNZ offers a comprehensive student website. Once enrolled you will receive a user name and password to gain access. The site offers a wide range of resources to students, making it easier for you to undertake your studies and keep in touch. Here you can access information on:

• Contact details for staff and when they are available.
• Completing assessments, how to reference, what is required in a Portfolio of Evidence, and what to expect in exams.
• All you need to plan for and attend workshops, including accommodation and transport options in New Plymouth.
• Student Forms including Consultation forms, Application for Extension. Portfolio of Evidence booklets and many others.
• The Student Dispensary for ordering products for student and client use.
• And much more...

Study Groups

Many of our students enjoy working with others. To facilitate this the College has available a number of forums on the Online Campus. This allows you to take part in online discussions relating to each unit of study in your course, as well as to touch base with students in your area to set up study groups.

Students with Special Needs or Disabilities

At NCNZ we are committed to offering people with a disability or specific needs access to all of our courses. As a distance learning service we are able to offer you a flexible and accessible way of learning. For information on how we can assist please phone 0800 759 0218.